Privacy Policy

 

At Wealthbridge Mortgage Corp. your privacy and security are important to us. The mortgage loan origination and servicing process involves sharing personal and financial information, and we understand the importance for a safe and secure environment to maintain and share this information.

 

Information we collect

We collect publicly available information and nonpublic personal information about you from the following sources:

• Information we receive from you directly on applications or other forms. This information could include your name, address, social security number, employment information, income, and account numbers.

• Information about your transactions with us, our affiliates, or others. This information could include loan balance, payment history and other account information.

• Information we receive from others, such as credit bureaus, appraisers, or employers. This information could include credit bureau reports, employment verification and any other information related to your credit worthiness.

• Information about other credit relationships when we verify personal information you have provided us. This information could include account balances and payment history.

• Information to comply with legal requirements, and in accordance with applicable laws, rules, and regulations.

 

How we use your information

When you send us information about yourself, we use this information to originate or service your loan. We may also from time to time use your information to market other products to you that we feel you may be interested in. The information provided to us on your application or on your loan documents will be available to authorized personnel required to process your request and other third parties we do business with to fulfill our obligations (i.e. credit reporting agencies, underwriting vendors, insurance and tax tracking vendors, etc.). We may also use this information to contact you to collect feedback on our service and survey your experience. The information we collect will be used to improve services offered and enhance our customer’s overall experience. Some examples of how we may use your information include:

• To protect your accounts from unauthorized use or identify theft;

• To process your requests, such as loan applications;

• To service or maintain your account, such as process payments;

• To respond to a subpoena, a fraud investigation, or other legal process;

• To respond and report to credit bureaus, or similar reporting agencies, and government agencies;

• To transfer your loan or account to another financial institution or third party that buys your loan or account, or if we sell or combine parts of our business;

• To engage another company to collect on your account;

• To keep you informed of financial services that we provide and may be a benefit or of interest to you; and

• To comply with legal requirements, and in accordance with applicable laws, rules and regulations.

 

What information we disclose and to whom

We do not share nonpublic personal information about you to any third parties except as described above and as permitted by law and as necessary to perform our duties as a loan originator and servicer.

 

How we protect your information

The security of our customer’s information is a very serious matter. We restrict access to customer information to persons who need to know that information to perform their specific job duties. Administrative, technical and physical safeguards are used to ensure security and confidentiality as well as protect against potential threats or hazards to the security and integrity of our customer’s information. We strive to ensure that companies we do business with also adhere to these standards. To that end, we use industry standard encryption technologies when receiving and transmitting consumer data exchanged with our external vendors with whom we work as part of the loan origination and servicing process.